Having shopped by e-mail for many years I was at last able to visit your Hanley store with my mother. We would both like to say how nice it was to enter your shop and the staff be genuinely interested in what you want to buy and the hobby of crafting. What a super shop you have, it is difficult to take it all in during one visit. I will be back but as i live in Lincolnshire i will also continue to internet shop. PLEASE keep up the good work.

F Sutherland, 13 July 2012