Reviews

DPD

I just wanted to say thank you for your prompt service and delivery. Every time I have ordered with a company who uses DPD I know that it will be a sure time and date. I hope to order from you in the future. Thanks again

C Wilson, 2th April 2012

Customer services phone line

I just wanted to contact you to express my appreciation for your excellent customer service; I placed an order last week, and one of the fabrics I ordered went out of stock; I contacted your customer services phoneline to change my order, and then changed it again the next day,and despite all my changes, your customer service representative was friendly and helpful. I received updates on when my order would be delivered (including a one-hour time slot, which is fantastic, and meant I didn't have to wait around all day!), and I am really pleased with the fabrics. I'm really impressed with your service, and will definitely be ordering from you again, and will happily recommend you to friends!

Hester 24 May 2012

How very refreshing

I should just like to say how pleased I am with your service, including customer contact and delivery, and the quality of the goods I have received. I will most definitely be buying material from you in the future. How very refreshing. A very big thank you.

J Parsons, 25 May 2012

Pricing

Comment: Hello, I recently made my first order with you and was very impressed with your pricing, the quality of the items and the fast delivery. Your website, I noticed, has been changed since the last time I looked on your site and it is so much better! Thank you.

J Kennaugh, 27 May 2012

White Polyester Fabric

I placed an order with you on Saturday 9th June for 15m of white polyester fabric. I was amazed when it turned up this morning (Tuesday 12th June) - thank you so much for such a prompt and efficient service. I was so impressed that I've now placed an order for 12m of black fabric and look forward to receiving it soon. I will definately be recommending you to my friends.

Cath Sharples, 12 June 2012

Goods received

Many, many thanks for the correct goods, received this morning. I am very impressed with the customer service from yourselves and will continue to use you for any future needs I may have. For information, I belong to a worldwide knitting forum called Knitters Paradise and I have put a report of your excellent service on the forum, along with a link to your website. Again. Many thanks for the excellent and very fast service

Sue Thirlwell, 10 July 2012

Query

Dear Abakhan Customer Services, many thanks for your prompt reply to my query. I'm most impressed with this service. Thanks again.

S Jayram, 12 July 2012

Visit to your Hanley store

Having shopped by e-mail for many years I was at last able to visit your Hanley store with my mother. We would both like to say how nice it was to enter your shop and the staff be genuinely interested in what you want to buy and the hobby of crafting. What a super shop you have, it is difficult to take it all in during one visit. I will be back but as i live in Lincolnshire i will also continue to internet shop. PLEASE keep up the good work.

F Sutherland, 13 July 2012