Delivery & ProcessingYour order will be processed and dispatched within 48 hours of being placed (excludes Weekends, UK Bank Holidays and Public Holidays) but could take a little longer during peak times. Please note that we are experiencing some delays at the moment during our sale period and orders may take a little longer than usual to be dispatched.
1. Royal Mail 1st Class
A non-tracked, non-signed for service. Aims to deliver within 1 working day, after we dispatch your order.
2. Royal Mail 2nd Class
A non-tracked, non-signed for service. Aims to deliver within 2–3 working days, after we dispatch your order.
|ROYAL MAIL||ORDER VALUE||POSTAGE COST|
|England, Wales, Scotland, Highlands, Islands, Isle of Man, Northern Island & Channel Islands||Spend up to £34.99|| Royal Mail 1st Class: £3.70
Royal Mail 2nd Class: £2.48
Please allow 10 working days for delivery before contacting us regarding your parcel not arriving. To view Royal Mail Terms & Conditions please click here
3. DPD Courier
A tracked & signed for delivery service, arrives before close of business the next working day, after we dispatch your order. A signature will be required on delivery, if no-one is at the address, the courier may attempt to deliver to a neighbour. Click here to enter your reference number and track your DPD delivery.
|DPD COURIER||ORDER VALUE||DELIVERY COST|
|NEXT DAY - England, Wales and Mainland Scotland (excluding Highlands)||Up to £24.99
|2 DAY - Highlands, Islands, Isle of Man, Channel Islands, Northern Ireland & Republic of Ireland||Any Value||£13|
|For Orders qualifying for free delivery, we reserve the right to select the delivery service. In most cases this will be Royal Mail. To guarantee that DPD is used, DPD must be chosen at checkout||Spend £35+||FREE Delivery Available|
To view DPD Terms & Conditions please click here
Processing & ShippingAll deliveries are subject to stock availability. Our items are hand-cut and made-to-order so please allow time for this, we will do our best to get your item to you as soon as possible without compromising quality. When selecting your delivery service, please ensure you take into account the order processing time - which can be up to 48 hours.
For orders which qualify for free delivery, we reserve the right to select the delivery service. For larger orders we may choose to use a courier service at no additional charge to you, the customer.