Delivery

At Abakhan, we aim to Dispatch your Order as quickly as possible, typically within 1 - 2 Working days, though this may be a little longer during promotional periods, Bank Holidays or times of Industrial Action.  All Mainland UK Orders are eligible for FREE Delivery when you spend £35 or more. Delivery options for Domestic orders are detailed below:

 

Domestic Shipping (UK Orders)

       
Shipping Method Pick, Pack & Dispatch Time Delivery Time Price (£)
       

Royal Mail Lightweight Shipping

(Tracked Shipping For Items Under 100g)

 

Working Day

 

2 - 3 Working Days

 

£1.79 (FREE on Orders Over £35)

 

Royal Mail Tracked 48

Photo on delivery, Predicted day & estimated time of delivery by email, Online delivery confirmation with GPS map

1 Working Day

 

2 - 3 Working Days

 

£1.99 (FREE on Orders Over £35)

 

Royal Mail Express Tracked 24

(Tracked Shipping)

 

SAME Working Day* NEXT Working Day

£6.49

 

Heavy Shipping

(Tracked Shipping)

 

 

1 - 3 Working Days

 

 

2 - 5 Working Days 

 

 

£10.00

 

 

Abakhan use Royal Mail as our chosen courier service. All of our Shipping Services use tracked methods for added peace of mind. Should you require your items quickly, Abakhan would recommend choosing Royal Mail Express Tracked 48 or Royal Mail Next Day, as these are priority services (although not guaranteed*). All Express Orders (Excluding Bank & Public Holidays) Placed Before 1:00pm, will be shipped the same day*. Orders after 1:00pm or orders placed during a Bank/Public Holiday/Weekend will be shipped on the next working day.

 

Please Note: Heavy items such as Sewing & Knitting Machines may incur a Special Shipping Charge of £10.00 per order as these items need to be specially shipped and tracked for added customer peace of mind. Items include Janome, Silver, Singer & Brother Sewing & Knitting Machines.

 

Lightweight Shipping Items include Sewing Patterns, Threads and Printed Knitting & Crochet Pattern Leaflets. This option is only available on baskets with a Weight of 99grams or Under. Orders totalling Over 100g in Weight will be incur a Royal Mail Standard Shipping Charge. All Lightweight Orders Over £35 will be shipped with FREE Shipping.

 

Domestic Shipping (UK Orders) Terms & Conditions

Orders eligible for FREE Delivery will be shipping using Royal Mail Standard Shipping. FREE Delivery exclusions apply, including Scottish Highlands & Islands, Northern Ireland, Channel Islands & The Isle of Man whereby a flat delivery charge of £6.29 will be applied to your order, regardless of value.

 

* Though our courier partners will endeavour to deliver within the specified delivery window, this is not guaranteed and is completely out of the control of Abakhan. Royal Mail Target for Express Tracked 48 is 98% Delivered on time, with Next Day targeted at 97.5% Delivered on time. Express orders are sometimes delayed due to factors outside our courier partner's control. Should your order not arrive within the targeted delivery date, please allow another working day before contacting Abakhan. Abakhan will refund the difference in cost between Standard Shipping and Express/Next Day (i.e. £6.49 / £4.99 - £3.49 = £3.00 / £1.50) if your order has not arrived more than 1 working day after the specified date. This applies to Express Tracked 48 & Next Day orders only.

 

For standard orders, please allow up to 10 Working Days for your order to arrive during busy periods including Bank Holidays, Promotional Periods and times of Industrial Action.