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I just wanted to say I ordered for the first time with you yesterday and everything arrived today - great delivery service, and I'm really pleased with all the items. I will definitely be using your site again!

Many thanks, Rachel. 02 August 2011

Dear Abakhan, thank you for this. The correct fleece arrived safely yesterday. Thank you for dealing with this so quickly.

Many thanks, Sarah. 29 July 2011

Have you ever thought about getting into knitting, but never really known the difference between the numerous kinds of needle? This can be a real pain for some people, as getting the wrong one can drastically affect the outcome of all that time and effort.

If you want to make a jumper for the winter – or summer if you’re in England – then you don’t want to end up with a hat because you’ve bought a needle to go quickly and it’s all gone wrong.

So here are a few tips for choosing the right knitting needle.

There are so many needles on the market, which can make things tricky for a beginner. There are plain plastic needles, metal, glass, bamboo, wood, the list goes on, and that’s not even begun to mention straight, circular or double-pointed needles! The best way as a beginner is to go to the store with a project in your head. The design and style of your plan will dictate what sort of needle you will need.

You don’t need to go out and buy every type of needle all in one go to make up a collection and say, “I’ll use the wooden one this time I think”. Different knitters prefer different styles so you may find you never use some of them.

Many people like bamboo or wooden needles because of their warmth, natural feel and that comforting, traditional click that you get as you get going.

Metal needles are the choice of many, because they are less likely than any of the other models to break. They are sleek which can allow for quick knitting, but don’t expect to have the jumper done in the same day purely because you have needles that allow you to go that bit quicker – that can be when mistakes creep in.

Plastic needles are similar to their wooden or bamboo counterparts in terms of weight and feel, but they lack that natural warmth that wood gives off. They’re very smooth, like the metal versions, so also allow you to knit that bit quicker, and they’re that little bit more flexible.

If you have the feeling that you want to keep knitting, give a number of different needles a go, but you will probably find out early on that you have one that you just keep going back to.

For more information and a list of all of our knitting yarn and accessories, visit the section on our website.

I just want to thank all concerned regarding my order which was placed yesterday and delivered today. The delivery was so quick and the items I ordered are just great. Many, many thanks and do keep me posted with your wonderful offers.

Best regards to all, Audrey. 27 July 2011

I just wanted to email and say thank you for my recent order. It arrived today and my colleague and i enjoyed diving into the box and looking at the fab yarn i had ordered. This is my second order from you, and i can honestly say i am delighted with the quality and service. I have already recommended you to some of my customers, who i am sure will be as delighted as me and will order from you soon!!

Many thanks, M Garnham- 25 July 2011

I would just like to say a massive thank you for getting my order to me so quickly! Within 24 hours of placing my order it was here. I will be forever grateful as i will now not have to sit up till early hours on friday creating my items for my craft event on saturday. I will certainly be ordering from you again and be planning a holiday somewhere near one of your shops :)

Many thanks, Sam - 13 July 2011

Thank you for very quick delivery of the material I ordered. The colours were very beautiful and I have made 24 very large flags for a conference. I have enclosed a photo of some of them being used.

Thank once again, M Silvera - 18 July 2011